Ph.D. Psychologist
Newton, MA
Articles on Disguised (& Overt) Hostility
Back to Difficult Conversations
Apology Not Accepted: Why “Sorry” Won’t Get You Off the Hook
Learn the psychology behind bad apologies (and a simple formula for success).
Arming Yourself Against “I’m Just Saying,” and Other Annoying Phrases
Annoyed by phrases like “I’m just saying”? Learn why people use them, their hidden meanings, and practical ways to respond confidently.
Being a Grownup When Your Kid Hates You
This column tells a story based on a composite of real-life situations in therapy, depicting both the teen and parent’s viewpoints in divorce when the parent child relationship is affected by anger and guilt. The stories are followed by the therapist’s psychological analysis and guidance.
How to Live With Your (Newly Returned) “Grown-up” Child
Families are in transition now as college age kids that used to be living at school are returning home. Many parents are struggling with how to live with their kids who are often bolder now and have new ways of living and acting that pose a problem for parents. This column is a response to many parents requesting help with how to approach and word unwelcome conversations with their.
How to Set Boundaries With Difficult People
Boundary setting is challenging. Most people have difficulty saying no or setting a boundary. Predictably, ithout a strategy, people resort to repeating the same tactics that haven’t worked or give in and then get resentful. Boundaries protect relationships, and this can used to leverage your own motiavation to set them and as an explicit rationale with another person.
How to Succeed at Influencing People in Difficult Conversations
Thoughtful preparation when it comes to conversations involving strong feelings is worth the effort in order to maximize success and effect damage control. Fast forwarding in our minds to predict how communications will likely play out can make it quickly obvious whether, with whom, how, and in what situations we want to engage around loaded topics.
Influencing People: What Works to Change Behavior (and How It Applies to Parenting)
Without accurately understanding children’s behavior, we may intervene in ways that compound the situation, creating a control struggle on top of the original problem. To be effective in helping children, we must accurately diagnose the problem and be curious: What’s causing this behavior? Though they may look the same, a problem of defiance is handled differently than one of capacity. Learning difficulties involving executive functioning are neurologically based, but executive functioning is sensitive to and impeded by stress. Parents’ reactions can, in this way, become an additional impediment to children’s executive functioning.
“That’s an Ugly Shirt. I’m Just Saying”
Lately the annoying expression “I’m just saying” keeps coming up in everyday conversation. The remark preceded by “I’m just saying” is unsolicited and provocative. “I’m just saying” creates a confusing interpersonal dynamic. The speaker unconsciously attempts to trick the listener into believing an altered reality in which he or she is blameless, and the listener is implicitly accused of having an unfounded reaction.
When “I’m Sorry” Doesn’t Work
Many people readily apologize but find it doesn’t get them very far – or even aggravates the problem. Learn the psychology behind bad and good apologies, including 5 simple steps for apologies that work.
Why Appeasing or Being Silent Attracts Aggression in Bullies
Dr. Margolies’ Commentary on A New York Times Column: Trump Is Playing Rope-a-Dope With Elite Law Firms (Jeffrey Toobin, March 5)
Why We Hold Grudges: The Psychology of Whether to Forgive
The holiday season ramps up pressure to forgive family members who have hurt us.
You Should Be So Lucky: Dealing With Tragedy
People often avoid and isolate those who are grieving or have terminal illnesses, either literally or emotionally – inadvertently isolating the person in their lives who is suffering. They are uncomfortable, don’t know what to say or how to act – staying far enough away to preclude being able to really relate. They change the topic to the luck of it all or steer clear of talking about the elephant in the room. Why do people act this way.